REP des emballages professionnels : les adhésions sont ouvertes – Rejoignez le partenariat 100% Bâtiment Valobat / Twiice
REP des emballages professionnels : les adhésions sont ouvertes – Rejoignez le partenariat 100% Bâtiment Valobat / Twiice

The Customer Relations Center

Whatever your role in the building value chain, the Valobat eco-organization provides you with a direct support line at
01 80 83 60 70

/ The Customer Relations Center

Listening to all stakeholders in the building value chain

Réunion d'affaires avec une femme présentant un projet à une équipe.

Today, the PMCB Extended Producer Responsibility (ERP) aims to revolutionize the building sector to make it a model of circularity. In doing so, it rightly raises many questions for all stakeholders in the building value chain.

The Furniture and DIY & Garden ERPs also addressed by Valobat to complete its service offering for building stakeholders also raise a number of questions.

It is our role and our honor to answer each of them in order to facilitate your understanding of the issues addressed by the PMCB, DEA, and ABJ ERPs, but also to support you in all the administrative procedures they involve.

Whether you are a manufacturer, distributor, artisan or construction company, project owner or project manager, waste manager or recycler, you will always find a listening ear for your questions by contacting the Valobat Customer Relations Center.

To reach our Customer Relations Center, dial 01 80 83 60 70 .

Tailor-made support to meet your needs

Aware of the wide variety of stakeholders affected by the Extended Producer Responsibilities (ERP) for the building, furniture, and DIY and garden sectors, our advisors guarantee personalized support to answer each of your questions with the greatest precision, taking into account the specificities of your activity and your structure.

A few examples of services provided by the Valobat Customer Relations Center:

I would like to know if I am subject to producer status as defined by Extended Producer Responsibility (ERP)

I would like to know if my products fall within the scope of the Building (PMCB), Furniture (DEA), and DIY and Gardening (ABJ) ERPs

I would like to know the procedures for declaring the products I place on the market

I would like to know the payment terms for the eco-contribution

I would like to know more about the operational scheme that Valobat intends to implement

Do you have a question?

Contact our Customer Relations Center now by calling
01 80 83 60 70, at the cost of a local call. Our advisors are available from
8:30 AM to 6:00 PM, Monday to Friday.

Valobat call center illustration

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